How should I process the order?
Please send us email and provide us the specification as much as
possible such as paper napkin's dimension, quantity, material,
package, etc. If customized design, provide us the design art-work
as well. According to your request, we will quote in detail.
What can I do if I cannot provide such detail specifications?
Please send us the information as much as you know. We will make a
price for your reference which based on our experience. If you
really have no idea of the specs or custom designs, please try to
find some photos of the products
Can I get samples?
Yes. We can send you sample for free, but the freight is on your
account, besides, the samples are our in house designs.
Can you make sample for custom design?
Yes. We can. But there is a sample charge and we will return it
after order.
How long does it take to make sample?
It's about 7 to 10 days.
What's the production lead time?
It depends on the quantity. It varies from 35 to 60 days.
