1. Q: Are you manufacturer or trading company?
A: We are both manufacturer and trading company. Our company has
been specializing in
designing , manufacturing and marketing supermarket shelves,
warehouse racks and different
kinds of display stands since 2006.
2. Q: Where is your factory? Can I visit ?
A: Our factory is located inJinxun Road No.2, Quanxi Village, Jiangzhen Town, Baiyun District,
Guangzhou
city.
3. Q: What is your delivery time?
A: In general, within 15 workdays. It also depends on the order
quantity and shelving design.
4. Q: What is the term of payment?
A: Payment terms: 30% of deposit upon signing the PI, and balance
will be cleared by T/T
before delivery.
5. Q: Are samples available?
A: Yes, samples are available at any time, but your side is
responsible for the sample and
transportation costs.
6. Q: How about your quality?
A:All of the steel are high-grade cold rolled steel with much
firmer and stronger bearing capacity.
Manufacturing process : getting rid of the oil → washing → drying →
elactriostatic spray-paint
.All products are corrosion-resistant and durable.
7. Q: How could I install the racks?
A: We provide detailed install instruction for every type of shelf.
If needed,we can also ask
engineers to teach you for free.
8. Q: Could you produce according to customers’ design?
A: Sure, we have very rich experience in customizing shelves.We
have excellent designers with
at least 5 years experience in shelf design to give you
professional design.
9. Q: Do you produce shelf with different kinds of materials?
A: Yes,our products baby bottle storage rack are mainly made of
metal but we also produce
accessory shelves or displays with wood and glass.
10. Q: What are body frame rack and sub-frame rack?
A: The difference between them is the numbers of upright. Body
frame rack has uprights on both
side while sub-frame rack has uprights on one single side.For
example, if there are 15 wall racks
against the wall, the structure will be 1 body frame rack+ 14
sub-frame racks.
11. Q: What is the manner of packing?
A: Generally, our shelves are flat packed by air bubble film in
standard export cartons. Other
packing like wooden box are available to clients’ requirement.
