We make the commitment of service as below:
1. Delivery time: 5-15 working days
2. Email reply: within 24 hours
4. Quotation: within 2hours ,but chinese sleep
5. Customer complaints: reply within 12 hours
6. Phone call service: 24H/ 6D /more than 330D, but chinese sleep
7. Spare parts: 30%, 50%, 100%, according to specific requirement
8. Free sample: according to specific requirement
Kingrui EDM Mold Parts Quality Control
We have good quality inspection system,
1. Mould Material Q/C
- Mold parts Checking (Hardness, dimension, tolerance)
- Mold parts non- standard spare parts Checking (hardness, size,
flaw checking)
2. Mold Parts Making Process Q/C
- design checking (part drawings design)
- each part of mould’s size checking after machining according to
2D drawing
3. Check with customer’s requirement again before mould shipping.
