Service Provide:
OEM ODM & OBM service, printing or logo information is acceptable.
Quality Guarantee:
All products have to pass strict inspection before they go out. If
any problems caused by the product itself,
we will supply you the new replaced ones ASAP.
After-sales Service:
Any problems caused by using our products:
1) Keep the problem products and timely contact with us for better
feedbacks.
2) Please do not damage problem products, if necessary, Send the
products and the attached oil and the coolant sample together to us
for better analyzing
3) Attached with repair document, parts list, labor costs and any
other materials which
can support a claim for compensation.
Q1: Can i buy one of your products for Sample?
A: All samples will be free if unit cost under 20USD,but the
freight should be on your side. If you have express account like
DHL,UPS etc we will send you directly, if you don't have you can
send express cost to our paypal account, any sample cost could be
returned when you make order.
Q2: How could i know if the product suitable for my machine or not?
A: Tell me which product you are interested in ,i will give you the
main sizes and provide the drawings to confirm,or you can provide
your drawings or samples,we will make according to your drawings.
Q3: How long for you to make a new products ?
A:Usually 20-35 days for the drawing ones and 35-60 days for the
sampled ones
Q4:What's the MOQ?
a. Oil filter with metal: MOQ=500pcs
b. Oil filter without metal: MOQ=200pcs
c. Air filter: MOQ=100pcs
d. Cabin filter: MOQ=100pcs
e. Fuel filter: MOQ: 100pcs
Q5:What is your terms of packing?
A: Generally, we pack our goods in our own brand boxes or in
neutral white boxes and brown cartons. We can do OEM. If you have
legally registered patent, we can pack the goods in your branded
boxes after getting your authorization letters.
Q6: What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the
photos of the products and packages before you pay the balance.
Q7: How about your delivery time?
A: Generally, it will take 30 days after receiving your advance
payment. The specific delivery time depends on the items and the
quantity of your order.
Q8: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our
customers benefit ;
2. We respect every customer as our friend and we sincerely do
business and make friends with them, no matter where they come
from.
