The system manages the numbering for customers in order by printing
the number. This creates fairness for all customers. When you
receive the number, you do not need to stand in line, just wait for
your number to be called to perform the service or transaction.
Connection method
The great benefits that queuing systems bring.
For customers.
The system manages the numbering for customers in order by printing the number. This
creates fairness for all customers. When you receive the number,
you do not need to stand in line, just wait for your number to be
called to perform the service or transaction.
The notification system and display board will help customers go to
the right counter they need. At the same time, based on your queue
number and the queue number currently being served, customers will
estimate how long they will have to wait. From there, they will be
more proactive in their work.
For agencies and businesses.
When you use a smart automatic queuing system, your service quality
will increase. This means your customers will increase. Another
thing is that with an automatic queuing system, work will be
easier, thereby reducing the cost of human resources thanks to the queue numbering machine .
The system also provides businesses with statistics, making it
easier for you to grasp and manage your work.
For the staff.
With the automatic queuing system, work pressure is greatly
reduced. With a professional environment, your employees will work
much more conveniently thanks to the queue numbering machine .
Automatic queuing system is a great solution to improve your
business system. So where is the best place to install an automatic
queuing system?
Automatic Queuing System – Smart Connection Method
Configuration details, features:
1A. Ticketing kiosk, queue numbering point and thermal printer:
Automatically print queue tickets when touching the touch screen
Allows printing of multiple tickets and the number of tickets per
service can be different
The number of keys (services) is designed as required (standard is
8 or 16 or 32 or 48 or 64 touch buttons).
Beep sound when customer touches ticket key
The signal light is on when the customer touches the ticket pick-up
button.
Use high speed thermal printer, low cost thermal paper, automatic
cutter, no paper jam.
Allows formatting and changing of printed ticket content while the
system is running.
Print logo, service name, expected counter number on queue ticket
Print multiple languages: Vietnamese, English, French or any
language
Using high speed thermal printer, low cost thermal paper 75-80mm
wide, automatic cutter, no paper jam
Allows printing one or more tickets for a given order number.
Use software to install services, the number of installed services
is unlimited
Allows to get Priority (VIP) number
TCP/IP communication (Modern secure communication).
Use AC 220V power source
Integrated customer call speaker on LCD TV
Cold steel base; painted white and blue(Color can Customized)
Wireless touch screen digital generator
Printer:
Paper size 80mm, speed 250mm/s, automatic paper cutting, out of
paper signal light and beep, allows to adjust and print according
to customer's sample, configuration allows to print logo, supports
Vietnamese font
2. Central display board:
A. Features:
The standard includes 4 display areas: queue ticket number, counter
number; Advertising and propaganda video;Company logo and
promotional running text
Displays next called number, number currently served.
High brightness
Title can be adjusted
Allows displaying promotional video clips
Allows the option to hide/show these display areas
Allows to select the number of ticket lines and counters to match
the number of transaction counters in the system.
Customized according to customer requirements.
Other options use Led matrix Led
Display by matrix led
8 Digits*4 Rows LED matrix,
Display the number of the 4 most recent transactions using dot
matrix LED; Serial number (04 numbers), counter number (02
numbers), arrow indicating direction(directions: Right).
Size of each point: 5mm.
RS485 communication
Power supply: 220V
Case: Aluminum
3. Counter display board:
LED matrix display board:
Display the serving queue number, flashing
Ability to display text when needed in English or Vietnamese with
accents
Has a notification feature to attract attention when switching to a
new transaction
RS485 communication
Power supply: 12V, 2A
Dimensions: 233 x 91 x 30mm (Length x Height x Width)
Box: White molded plastic, with trademark identification of the
Intellectual Property Office or black powder-coated iron box.
SHANGXU is a company specialized in providing an integrated
complete queue management system solution,Digital Signage
Solution,Self Service Touch Kiosk Solution,Customer Feedback System
Solution and other related Solution to the community inclusive of
public and private industries,university, and commercial
organizations as well specialize in Banking, Government ,hospitals
and etc.
Our company holds a team of highly skilled and motivated people
with 10 years experience, focused on providing cost effective,
innovative and reliable solutions engineered and supported.
We focus to deliver 100% quality, on time service and post sales
service. 24x7 service is our backbone in the competitive industry.
We look forward be your best business partner.
