Integrated Push Back Gravity Flow Hybrid Rack System

1. Q: Are you a factory or a trading company?
A: We're a manufacturer with 15 years of expertise in warehouse racks and display stands.

2. Q: Where is your factory located?
A: We're based in Nanjing.

3. Q: What is your delivery time?
A: Typically within 20 days, depending on order size and design complexity.

4. Q: What are your accepted trade terms?
A: EXW or FOB are standard, but we're flexible.

5. Q: Do you accept custom designs?
A: Yes, we specialize in custom shelving solutions.

6. Q: What materials do you work with?
A: Primarily metal, but we also integrate wood, titanium alloy, acrylic, and glass.

7. Q: Main rack vs. add-on rack?
A: A main rack has 2 uprights; an add-on rack has 1. A 10-bay run would be 1 main rack + 9 add-ons.

8. Q: What is your packing method?
A: Standard export cartons with protective wrapping. Wooden cases are available upon request.