Q1: What is the control system? How is it?
A1: We use Nova Taurus Series asynchronous control system. Support
cluster play and management. Support APP/Phone/ WIFI/ Ipad/ Laptop/
PC/ Cloud control. It’s very easy and convenient to control.
Q2: Can I have a sample order for led screen?
A2: Yes, we welcome sample order to test and check quality. Mixed
samples areacceptable.
Q3:Is it OK to print my logo on product?
A3: Yes. Please inform us formally before our production and
confirm the design firstly based on our sample.
Q4: What is your best service?
A4: 1: One to one sales engineer to customer responsibility system;
2. Know your project and provide the best solution for it;
3. Track your order and let you know each step and detail of it;
4. Teach you how to install and use the screen;
5. Care the subsequent use of your screen and ensure your after -
sales service be well.
Q5. How about your delivery time?
A5: Generally, it will take 7-15 days after receiving your deposit.
The specific delivery time depends on the items and the quantity of
your order.
Q6:How about your Warranty Term?
A6: 2-year warranty. Structure design, installation problem, system
problem, how to use the screen…don’t worry, we have professional
after-sale team to solve your any questions after you placed an
order. And your exclusive sales engineer will also help you get
over any problems.
