Q:How do you charge mould fees?
A:In case need to open new moulds for your order, but the mould fee
will be refunded to customers when your orderquantity reaches to a
certian amount.
Q:Can we visit your factory?
A:Yes, welcome to our factory any time.
Q:What is the differences between theoretical weight and actual
weight?
A:Actual weight is the actual weight including standard packaging
Theoretical weight is identified according to the
drawing,calculated by of the weight of each meter multiplied by the
length of profile.
Q:Can you please send me your catalog ?
A:Yes, we can, but we have many kinds aluminum profiles which
haven't included in the catalog.It is better you let usknow what
kind product you are interested in? Then,we offer the details and
rating informations to you.
Q:If customers need profiles urgent, how we deal with this
situation?
A:Urgent and mold is unavailable:the lead time of mold opening is
12 to15 days+ 25 to 30 day mass production
Urgent and mold is available, the lead times of mass production is
25-30 days
You are suggested to perpare your own sample or CAD with cross
section and size first, we offer designimprovement.
