Q1. Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed
samples are acceptable.
Q2. What is the lead time?
A: Sample needs 7-10 days, bulk production time needs 25-30 days.
Q3. What is your Minimum Order Quantity?
A: Our EXW MOQ is 200pcs, custom MOQ is 500pcs.
Q4. How do you ship the goods and how long does it take arrive?
A: You can choose UPS / DHL / Fedex / TNT / standard airfreight or
ocean freight via international forwarder according to gross weight
or volume.
Q5. How to proceed the order when customer order products?
A: Inquiry-Confirmation-Send Proforma Invoice-Customer make
payment-Arrange production-ship the goods to
customers-Confirmation-Finish.
Q6. How to make this payment?
A: TT, Paypal, Western Union.
Q7. Do you offer guarantee for the products?
A: Yes, we offer one year guarantee for the products.
Q8. Do you accept OEM/ODM?
A: Yes, it’s available.
Fast contact:
Repretative sales: Jeanne L
Mobile/WhatsApp/WeChat: 0086-13823322090
E-mail: sales10@szglighting.com
