In the age of convenience, Check In Kiosk have become commonplace in fast food restaurants, retail outlets, international airports,and increasingly at hotels.
In truth, a growing number of travellers value the independence, flexibility and freedom that self-service Check In Kiosk offers them during a hotel stay.
With that in mind, here are some ways your hotel can benefit by implementing self-service Check In Kiosk at your property.
1. SAY GOODBYE TO QUEUES
The most obvious benefit of a Check In Kiosk is that guests can start enjoying their holiday sooner. With a Check In Kiosk,they can check-in by simply looking up their name, email, booking number, or by scanning their passport.
Check In Kiosk also let guests select their room and create their own room keys. Suffice to say, this Check In Kiosk is a huge advantage for weary travellers looking for a hassle-free experience on arrival.
2. EASIER TO INTERACT WITH GUESTS
Check In Kiosk actually frees up staff so they can have more personal and meaningful interactions with guests.
With an automated Check In Kiosk, your hotel team have more time to focus on the moments that matter. Allow your hotel to build rapport and offer helpful assistance to enhance the overall experience of staying with you.
3. MORE UPSELL OPPORTUNITIES
Automated Check In Kiosk solutions also increase upsell opportunities. Using a Check In Kiosk, guests can upgrade their room, redeem special offers and purchase additional extras, all in a leisurely and effortless way.
In addition, guests can find information about hotel amenities and services at their own convenience, which creates more opportunities for impulse purchases. In contrast, a hectic front desk team might simply not have the time to provide all the relevant hotel information on arrival.
