FAQ:
Q1: Are you the manufacturer or trading company? and where is your
factory?
A1: we are professional manufacturer devote in producing Led
outdoor, Led indoor display, rental display, stadium screen,
advertising screen and stage screen etc. You are warmly welcome to
visit our factory to learn the technical and maintenance skills and
everything you need in our factory.
Q2:May be we will need some samples, what is the lead time of
samples and lead time of order?
A2:We will arrange your sample of the charges within 1-2 days and
arrange your order within 5-12 days after receiving your payment.
Q3:How can I place an order?
A3:Please provide the details of your requirements as clear as
possible. So we can send you the offer at the first time. For
designing or further discussion, it is better to contact us with
Whatsapp/Wechat/Skype/Email /Phone, in case of any delays.
Q4:How about the quality?
A4:Our led products must be testing of at least 72hours before
shipping, from purchase raw materials to ship ,Each step has strict
quality control systems to ensure led display with good quality
Q5:Can you offer a technical support? Since it's my first time....
A5:We provide free training for our customer, teach the customer
how to set up screens, make configuration of parameters, broadcast
the videos through Nova star and colorlight or Linsn control
systems, our engineer can directly teach you how to control, or
help you to do if you really don't know how to control(Our Engineer
can text English, we can saving more time )
