frequently asked questions
Q: Are you a factory or a trading company?
A: We are a factory with over 10 years of experience.
Q: Regarding the quality of your products?
A: We can provide a 1-year quality guarantee for the stairs and a 3-year warranty for the accessories. 100% commitment.
Q: What are payment terms?
A: 30% wire transfer as deposit, final payment should be made after shipment
Q: When is the delivery time?
A: 20FT once every 5 days, 40HC every 7 days.
Q: Can you design for us?
A: Yes, I have 10 years of experience in the production and sales of aluminum products. We have our own product development team, and we can create all your creative products
Packaging design includes display card labels, brands, logos, and display boxes.
Q: What is the delivery cycle for large-scale production?
A: Usually, we can complete 1 * 40HQ within 20-25 days. But according to our orders.
