Q2. Do you have any MOQ limit for led light order?A: Low MOQ, 1pc for sample checking is available
Q3. What about the lead time?A: Sample needs 3-7 days, Bulk order needs to according to actual
situation.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5
days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application &Qty
Secondly We quote according to your requirements or our
suggestions. Thirdly customer confirms the samples and Arrange
deposit for formal order. Fourthly We arrange the production.keep
you updated Progress
Q6. Do you offer guarantee for the products?With over 10 years of experiences in manufacturing Led grow light
&light Sources, we're fully
confident about our quality. All of the products will be tested
before shipment. and have 2 years warranty.
Q7: Is it OK to print my logo on led light product?A: Yes. Please inform us formally before our production and confirm
the design firstly based on our sample.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control
system and the defective rate is less than 0.2%.
Secondly, during the guarantee period, we will send new lights with
new order for small quantity. For defective batch products, we will
repair them and resend them to you or we can discuss the solution
according to real situation.
Q9. What payment method do you accept?
A: Now we accept PayPal, TT (Bank Telex Transfer), Western Union
payment.
Q10: What's your packaging?
We have a color box and carton. Welcome to customize if you need.
