Our Services
Pre-sale service:
1. Reply enquiries in 24 hours.
2. Market research and forecast for customer.
3. Provide unique and professional solutions based on customer's
requirement.
4. Data sheet and samples offer.
5. Other services, such as special packing design, factory visiting
and so on.
In-sale service:
1. Tracking report in producing.
2. Quality test report for every order.
3. Photos and videos as per customer's requirement.
4. Free spare parts.
After-sale service:
1. Lifetime free maintenance and upgrade.
2. Complaint respond period not exceed 24 hours; maintenance
guidance and problem solution supplied in 48 hours.
3. Customer satisfaction tracking report.
4. Free technician training.
5. Full set of documents free of charge, which including
installation guidance, software operation manual, easy maintenance
manual and control system software CD and so on.
6. Special service for big project, such as stadium, exhibitions,
squares and so on.
