FAQ
Q:Can you send samples?
A:Of course, we can send samples to all parts of the world, our
samples are free, but
customers need to bear the courier costs.
Q:What product information do I need to provide?
A:You need to provide the grade, width, thickness, coating and the
number of tons
you need to purchase.
Q:What are the shipping ports?
A:Under normal circumstances, we ship from Shanghai, Tianjin,
Qingdao, Ningbo
ports, you can choose other ports according to your needs.
Q:About product prices?
A:Prices vary from period to period due to cyclical changes in the
price of raw materials.
Q:What are the certifications for your products?
A:We have ISO 9001, SGS, EWC and other certifications.
Q:How long does your delivery time take?
A:In general, our delivery time is within 30-45 days, and may be
delayed if the demand
is extremely large or special circumstances occur.
Q:Can I go to your factory to visit?
A:Of course, we welcome customers from all over the world to visit
our factory. However,
some of the plants are not open to the public.
Q:Does the product have quality inspection before loading?
A:Of course, all our products are strictly tested for quality
before packaging, and
unqualified products will be destroyed.
Q:How to pack the products?
A:The inner layer has a waterproof paper outer layer with iron
packaging and is
fixed with a fumigation wooden pallet. It can effectively protect
products from
corrosion during ocean transportation.
Q:What is your working time?
A:In general, our online service time is Beijing time: 8:00-5:30,
after 5:30, we will
reply to your inquiry during the next working day.
