Q: Do you have the samples to provide? Is it free of charge?
A: Yes. We provide samples for free of charge, with freight
collection. The samples can be both sheet size and small roll
(24"x3m).
Q: How about the goods package? Is the customized OEM packing &
logo accepted?
A: Usually with neutral packing. One roll per box, with pallet.
Also, OEM packing is available for free. You need just inform us
your logo & packing information in details. We will do it for you.
Q: How much the freight would be?
A: It depends on your area, we used TNT/FedEx/DHL for samples,
sea-shipping for bulk quantity order. But cost-saving and fast
efficiency can be guaranteed.
Q: Is there any discount for large quantity?
A: Yes, definitely. It will be depending upon what you ordered, and
how many it is ordered. Our discount support is always open for
you.
Q: What is the lead time for delivery?
A: Usually 3-7 days after payment (deposit). This time includes
production time, and testing time before leaving factory.
Q: Is there any policy for the problem goods?
A: Yes, if the quality problem caused by us, please contact with
our sales directly, and we will take all the cost, and replace you
new one; if the product problem is caused by customers, then
customers will take the costs for new one. We don't accept any
unreasonable return back.
Any product-related questions please consult our sales or
technician. We'll try out best to help you out.
