01.Q: Are you a factory or a trader? A:nswer: We are a production factory and also have our own international trade.
02.Q: Where is your factory located?
A: Our factory is located in Guangzhou City, and the nearest ports are Guangzhou Port and Shenzhen Port. Other ports can also be selected according to customer needs.
03.Q: How many days is your delivery time?
A: We have a lot of stock in stock, for stock products, we can ship immediately after payment received. For other items, we need 10-25 days for mass production, it depends on the order quantity and type.
04.Q: Do you provide free samples?
A: We usually do not provide free samples, and the sample cost can be refunded after placing an order.
05.Q: What do you usually ship?
Answer: The weight and size of the mechanical seal are relatively small, and air, sea, and express are usually the preferred transportation methods for customers.
06.Q: What is your payment terms?
A: For products in stock, 100% prepayment, and ship immediately upon receipt of payment. For customized products, 30% prepayment and 70% payment before the order is shipped. We accept, T/T, BABY, Western Union, also welcome to use Alibaba payment.
07.Q: I can't find our products in your catalog, can you customize it for us?
A: Yes, we can customize products, OEM is welcome.
