Q1. Can I have a sample order for led light? A: Yes, we welcome sample order to test and check quality. Mixed
samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for
order quantity more than
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ.1pc for sample checking is avallable
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL. UPS, FedEx or TNT. It usually takes 3-5
days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A Firstly let us know your requirements or application. Secondly We
quote according to your requirements or our suggestions Thirdly
customer confirms the samples and piaces deposit for formal order
Fourthly We arrange the production.
Q6. Ia it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm
the design firstly based on our sample
Q7: Do you offer guarantee for the producta?
A: Yes, we offer 2-5 years warranty to our products
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control
system and the defective rate will be less than 0.2% Secondly,
duning the guarantee period, we will send new lights with new order
for small quantuity. For defective batch products, we will repair
them and resend them to you or we can discuss the solutioni
ncluding re-call according to real situation
