1.Can I have proofs of my product? Yes, we offer usually on screen proof or digital printed hard copy
proof. We may collect an amount of sample fee for the hard copy
proof, part of the sample cost will be refundable. Customers can
also request offset printed hardcopy proof. 2. Do you have your own factory? We have our own factory in Wenzhou, Zhejiang, China, close to the
Ningbo/Shanghai port
3. How to ensure product quality? We have advanced equipment, maintaining on time every day to
ensure good printing and cutting quality, and also a professional
quality inspection team to ensure that each shipment is qualified.
4. How to ensure that the product is accurate? After confirming the order, we will send you the design draft for
confirmation, the production sample will be confirmed again, and
then the mass production will be carried out.
5. How to get samples? Is the sample charged? How long does the
sample ship? 1)Send inquiries to contact the account manager to request the
samples 2)the stock samples are free, the samples produced are
charged according to your requirements; the sample fee will be
refunded according to the order amount; 3)the samples will be sent
within 7~14 days.
4)The sample will be RANDOM STOCK SAMPLE, NOT CUSTOM SAMPLE and may
be NOT SAME AS LISTED. Please contact our sales for more details. 6. How long will it be shipped? It depends on the shipping method. The express shipping usually
takes 4~12 days. The sea shipment takes 20~30 days; the train
shipment to Europe takes 25~35 days 7. What is the minimum order quantity of the product? The general order quantity for a product is 200pcs. However, we
also accept orders less than 200pcs, due to the setup cost, the
unit price will be higher for small quantity. 8. If I place an order with you, should I pay the import fee? It depends on the terms. In DDP term we take care of the import
fee, in other terms, you need to do the custom clearance by
yourself.
