Q1: Why customer choose us?A: ISO9001 & ISO14001 factory with strictly quality control system.Prompt after-sales
service.
Q2: Do you have the items in stock?
A: The most of products are in stock.We can send the goods out
within 7 days after payment
received.For the goods are out of stock,production time is about 7-10 days.
Q3: What’s the warranty policy for the barcode scanners?
A: We provide 24 months maintenance warranties. During warranty, free and quick advice for repairing,
free spare parts if it is necessary for replacement or new barcode
scanners replacement in the next order.
Q4: If the goods are damaged badly,who is responsible for it?
A: We will be responsible for the damaged goods when it is damaged
during transport,and we can exchange the
new goods for you.
Q5: Can you make OEM or ODM for products?
A: OEM and ODM products is available for customer,as long as customer meet the
MOQ.
Q6: What about MOQ?
A: For production,we can accept sample order firstly,so there is not limit for MOQ
Q7: Besides the English language,do your printers support other
languages?what operation system they backup?
A: Yes,our printer not only supports English language,but also
Russian,Spanish,Portuguese ect. 48 different languages available,and it backups IOS,Android,Windows,Linux,Opos operation systems.
Q8: why should you buy from us not from other suppliers?
A: We have much experience in the development barcode scanner and
all in one scanning products. Our products range incluseds wired
and wireless barcode scanner, omni-directional barcode
scanner,，barcode scanner engine, algorithm licenses . For the small
quantity project, we are availble for the fast feedback and
customized.
Q9: What warranty and after-sale service do you offer?
A: Each production will have two year (24 months) warranty. Free
components will be offered for repair in warranty period,if the
issue caused by non-artificial damages.
