Q1: Do you provide any sample? ls it free? A1: Yes, we are happy to offer the sample, but considering the high value of our products, the sampleis not free, but we are happy to give you our best sample price to support each other and start our cooperation.
Q2: How to get the right solution with right price?
A2: When you send us the inquiry, please kindly provide us the following infommation. 1) How much litres of water are there in your poor or bathtub? 2)Water temperature before cooling and after cooling you expected? 3) Cooling time you expected? 4)The voltages and frequency of your electricity? 5) How to ship it? such as the destination port, shipping terms, way of transportation?
Q3: How to choose a right machine?
A3: lf you have an experience in using this machine, you can choose one according to the specification data of the machine that you have used. lf no, you can choose a suitable one according to thewater volume and the water temp before cooling, the target temp and cooling time you expected, orplease let us help, we have professional engineer team who will be happy to give you a recommendation.
Q4: How would i know if your ice bath machine is compatible with my existing bath.tub or pool? and is it easy for me to install?
A4: You don't have to be an atechnical person to start using our ice bath machine, it is easy for you toinstall and operation, simply use your existing bath you like or any tubs/pools will work very well.
Q5: How long is your delivery time?
A5: Generally, for our standare items, it is within 2-4 working days after receiving the payment andconfirming all details for our standard items if the goods are in stock, or it is 7-14 working days if theitems are not in stock, for custom-made items, it depends on the order quantity and requiremant details.
