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FAQ
Q1: Do you support OEM/ODM?
A1: Yes. We can print your logo on the product.
Q2: About samples.
A2: Under normal circumstances, samples will be ready within 7
days, and 10-20 days for OEM/ODM orders. Sample fee and shipping
will be charged.
Q3: What is the delivery time?
A3: For regular orders, we can ship within 15 days, for OEM/ODM, we
can ship within 25-45 days (depending on the quantity). In the
event of delays, we will notify you in advance of the status and
resolution.
Q4: What is the minimum order quantity?
A4: There is no MOQ for wholesale (1 piece accepted), including
OEM/ODM.
Q5: What are your payment terms?
A5: L/C.TT100%.
Q6: Can you reduce the shipping cost?
A6: When calculating the shipping cost for you, we always choose
the cheapest and safest express. Although we have partnerships with
shipping companies, we can't keep costs down because it's not us
who get paid. If you think it's expensive for you. You can always
make your own choice.
Q7: Return policy.
A7: If you want to replace the received item, you must contact us
within 7 days after receiving the item. Returned items should be in
their original condition and you should pay for additional
shipping.
