Frequently Asked Questions
How is this 13.3-inch waterproof all-in-one PC different from
consumer-grade devices
This system is designed for commercial environments where
reliability and durability are critical. The waterproof protection
ensures stable performance in kitchens, cafés, workshops, and
healthcare facilities, where spills, steam, or moisture would
quickly damage consumer devices. Unlike off-the-shelf PCs, it is
optimized for continuous 24/7 operation and long-term deployment
across multiple sites.
What value does the waterproof design bring to project deployment
For procurement managers and integrators, waterproofing reduces the
risk of equipment failure in demanding environments. It extends the
device’s lifespan, lowers maintenance costs, and minimizes
downtime. This means smoother operations for restaurants, retail
chains, or industrial settings where interruptions directly impact
revenue and customer satisfaction.
Is the device easy to integrate with existing POS or management
systems
Yes, the unit runs on a stable platform with DDR3 memory and
Android/Windows compatibility options depending on configuration.
It supports integration with most POS, ERP, and management systems
used in retail, hospitality, and industrial projects. Our team also
offers OEM and ODM support to adapt firmware, UI, or branding to
match your solution.
How does the all-in-one design benefit large-scale rollouts
All-in-one integration simplifies procurement, installation, and
service. Instead of sourcing monitors, CPUs, and peripherals
separately, businesses receive a ready-to-use solution. This
reduces deployment timelines, ensures uniformity across sites, and
cuts down on compatibility issues. For distributors and
integrators, this means faster delivery to clients and fewer
after-sales complications.
What kind of support do you provide for distributors and
integrators
We provide more than hardware supply. Our team supports bulk
purchasing with consistent specifications, product lifecycle
stability, and technical documentation for integration. For
partners, we can assist with branding customization, enclosure
modifications, and long-term delivery planning, helping you
strengthen your value proposition in front of end clients.
How suitable is this PC for 24/7 operation in high-demand
environments
The device is designed for continuous operation, using
commercial-grade components that maintain stable performance over
long hours. The IPS display provides sharp visibility from multiple
angles, making it reliable in environments where staff or customers
interact frequently, such as kiosks, production lines, or digital
signage.
Can this product be customized for different projects or industries
Yes, we offer flexible OEM and ODM services, including logo
customization, housing adjustments, software optimization, and
hardware configurations. Whether you need a specific enclosure for
industrial use or branded solutions for retail deployment, we adapt
the product to your project’s requirements.
How do you ensure long-term supply for ongoing projects
We maintain stable production capacity and clear lifecycle planning
to support projects that require consistent hardware across
multiple phases. Procurement managers and system integrators can
count on us for reliable supply, minimizing the risk of disruptions
that often occur with consumer electronics.
