Frequently Asked Questions
How does this 13.3-inch all-in-one touch screen PC add value to
commercial projects compared to consumer tablets?
Unlike consumer-grade tablets, this device is built for continuous
operation in demanding environments. The 1.5GHz processor ensures
stability under daily workloads, while the commercial-grade
components are tested for durability and long service life. For
businesses, this means fewer failures, lower replacement costs, and
a consistent user experience across multiple deployment sites.
Can this device be customized for different industries or
client-specific requirements?
Yes, we support both OEM and ODM services. For procurement
managers, this allows consistent branding across chains or
franchises. For system integrators, it enables hardware and
software adjustments to meet the unique requirements of
applications such as POS, self-service kiosks, interactive signage,
or enterprise solutions. Distributors also benefit by tailoring the
product to match local market demand.
What measures are in place to ensure stable performance during
high-traffic use?
The device is designed with commercial reliability as a priority.
Each unit undergoes strict quality control, stress testing, and
aging tests before shipment. Combined with its efficient thermal
design and stable processor performance, the device can handle long
operating hours in busy environments such as retail stores,
restaurants, or airports.
How easy is it to integrate this product into existing systems?
The unit runs on an Android platform, which supports a wide
ecosystem of applications and APIs. This simplifies integration
with third-party software such as POS systems, signage platforms,
or enterprise management tools. For larger projects, our technical
team provides integration support, SDKs, and consultation to ensure
smooth compatibility.
What kind of connectivity options are available for large-scale
deployments?
Stable connectivity is a cornerstone of this device. It offers
network-ready functionality for cloud-based operations, digital
content updates, and system monitoring. Depending on project
requirements, we can provide additional networking options to
ensure reliable communication in environments where uninterrupted
connectivity is essential.
How do you ensure consistency and reliability across bulk orders?
For distributors and procurement managers, supply consistency is
critical. We provide pilot batch testing before large-scale
production, allowing you to validate quality and performance in
real scenarios. Once approved, every batch follows strict QC
standards to ensure each unit matches the performance of the tested
samples. This approach ensures uniformity across hundreds or
thousands of units.
What after-sales support is provided for long-term deployments?
We provide more than hardware — we provide partnership. Our support
covers firmware updates, troubleshooting assistance, and technical
consultation throughout the product lifecycle. For system
integrators, this reduces maintenance overhead. For distributors,
it ensures strong confidence in product reliability when presenting
to end clients.
Is this device cost-effective for long-term use and large rollouts?
Yes, the device is designed with ROI in mind. Its commercial
durability reduces replacement cycles, and its compatibility with a
wide range of software means it can be reused across different
projects without new investment in hardware. For procurement
managers, this results in predictable budgeting. For distributors,
it delivers healthy margins with strong market demand.
How does this device support long-term partnerships with
distributors and integrators?
We view our clients as long-term collaborators. By offering
scalable OEM/ODM services, flexible technical support, and
continuous product development, we ensure our partners always have
solutions that meet evolving market needs. This helps you grow your
business with confidence, backed by a reliable supply chain and a
trusted technical partner
