FAQ
Q1: Can you send samples?
A:Of course, we can provide customers with free samples and express
shipping service to all over of the world.
Q2: What product information do I need to provide?
A:Please kindly provide the grade,length, width, thickness, surface
treatment requirement should you have and quantities you need to
purchase.
Q3: It's my first time to import steel products, can you help me
with it?
A:Sure,we have agent to arrange the shipment, we will do it
together with you.
Q4: What ports of shipment are there?
A:Under normal circumstances, we ship from Shanghai, Tianjin,
Qingdao, Ningbo ports, you can specify other ports according to
your needs.
Q5: What about product prices information?
A:Prices various according to periodic price changes of raw
materials.
Q6: What is your terms of payment ?
A:Payment<=1000USD, 100% in advance. Payment>=1000USD, 30%
T/T in advance ,balance before shipment or based on BL copy or LC
at sight.
Q7: Do you provide custom made Products service?
A: Yes,if you have your own design , we can produce according to
your specification and drawing.
Q8: What are the certifications for your products?
A:We have ISO 9001, MTC, third parties' inspections are all
available such SGS, BV ect.
Q9: How long does your delivery time take?
A:In general, our delivery time is within 7-15 days, and may be
longer if the quantity is extremely large or special circumstances
occur.
Q10: How many countries you already exported to?
A:We have exported to America, Canada, Brazil, Chile, Colombia,
Russia, Ukraine, Thailand, Myanmar, Vietnam, India, Kenya,
Ghana,somalia and other African countries.Our export experience is
rich, we familiar with different market demands, can help customers
avoid a lot of trouble.
Q11: Can I go to your factory to visit?
A:Of course, we welcome customers from all over the world to visit
our factory.
Q12: Does the product have quality inspection before loading?
A:Of course, all our products are strictly tested for quality
before packaging, and unqualified products will be destroyed and
customers will be well evaluated.
