1. Who are we? We are based in Guangdong, China, start from 2014,sell to
Southeast Asia(25.00%),Africa(20.00%), South
America(15.00%),Eastern Europe(15.00%),South Asia(5.00%),Western
Europe(5.00%), Mid East(5.00%),Oceania(5.00%),North America(5.00%).
There are total about 11-50 people in our office. 2.How to ensure that I received the machine undamaged? At first , our package is standard for shipping, before packing,
we will confirm product undamaged, otherwise, please contact within
2days. Because we've bought insurance for you, we or shipping
company will be responsible! 3. how can we guarantee quality? Always a pre-production sample before mass production; Always
final Inspection before shipment; 4. why should you buy from us not
from other suppliers? OMEX is a professional machinery manufacturer
and supplier in China. Our refrigeration machines included ice
block machine, cube ice machine, tube ice and flake ice machine.
Welding machine and vetilation equpments are now well developping
here. 5. what services can we provide? Accepted Delivery Terms:
FOB,CFR,CIF,EXW,CIP,CPT,DDP,DDU,Express Delivery; Accepted Payment
Currency:USD,EUR,HKD,GBP,CNY; Accepted Payment Type: T/T,L/C,D/P
D/A,Western Union,Cash; Language Spoken:English,Chinese,Spanish 6.
Do I need to install the ice machine by myself? For small ice
machine, we ship it as a whole unit. So you just need to prepare
power and water to run the machine. For some larger ice machine
plant, we need to keep some components seperate for shipping
convenience. But no worris about that. An installation brochure
will be sent to you,it's very to install the machine.
