Company Information
1. Delivery time:
7-15 days delivery time for standard machines 15-30 days for
machines that have been customised to client specifications.
2. Payment terms:
30% deposit payable upon acceptance of quotation 70% balance of
invoice due before shipping.T/T, west union are approved methods of
payment.
3. Shipping:
Good can be shipped by either of the methods below: FOB or CIF,
shipped by our ship partner. for EX.W, shipped by you or your
agents.
4. Machine Operational Instructions:
The following options are available to customers: an instructional
video demonstrating how to use the machine .a complimentary free
training session hosted at our factory, pending availability. an
operating manual ( english) is provided with the machine.
5. Guarantee & After-Sales Service:
The machine comes with a 12 month guarantee. a 24 hour, free
technical support service is available via email, fax, MSN, skype,
phone, tradeMessenger.
6. Product Warranty:
Replacement parts will be supplied at no cost for the period of the
warranty. replacement parts are at the customers expense after this
expiry of the warranty period. however, we guarantee customer
support within 48 hours of being notified of an issue, to support
product maintenance.
7. Minimum Order Quantity (MOQ):
We accept single (1) machine orders.
