Web Based Bank/Hospital/Clinic Wireless Queue Management System
Waiting Token Number Queuing System
Electronic Queue Management System
Introduction
These days it is very difficult task to manage the people queue in
service-based offices. Queue/People Management System helps in
assembling of the customers based on “first come first serve”
principle. We have standard solution to address various market
segments; additionally, we develop customized solution as per
customer requirements.
Benefits:
Reduces customer wait and service time.
Increases Customer Satisfaction by 30%.
Zero irregular and haphazard queuing.
Ensures seamless customer journey & experience.
Increases performance statics and enhance control over the
services.
Information of number of people entering the premises.
Information of Queue Length, Average Wait Time, Operator Idle Time
and Total Wait Time.
Application Areas:
Banks
Restaurants
Airport & Airlines
Hospitals
Hiring
Stock Exchange
Service Centre
Government offices
Advantage with Shangxu:
Leading Access Control Solution Provider.
100% in-house designed Solution
Open-end Hardware Integration.
Huge satisfied customer base.
Fully expendable, scalable.
Flexible to integrate with 3rd Party software.
Queue Management System Feature
User Friendly kiosk machine issued paper slip to users on entering
required details.
Paper slip contains his or her token number along with approximate
waiting time.
Local Centralized server software manages the separate queue for
different departments or services in single premises.
LED Display boards to show current serving token number.
Client software for operators to serve the people as per there
queue token sequence.
Several type of reports generated for managerial purpose.
Hassle free people queue management making happy and well-managed
work place.
The Complete Queue System consist of the following:
1. Ticket Dispenser : IR Touch Screen LCD Monitor+Industrial PC +
80mm Thermal Printer (All integrated into one unit)
2. counter calling pad terminal or counter computer which install
the software call pad
3. Led/LCD Main Display(S) Screen In common waiting area.
4. Led/LCD Counter Displays Above Counter (Optional)
5. All units are interconnected by means of RS485 or wireless ways
Technical Specification For Ticket Dispenser
•17 inch Touch Screen LCD display • Select Service Required. •
Ticket is printed with selected service name, ticket number,number
of waiting person, date & time,welcome message and advertising text
• Includes Real Time Reporting Features. • Built in Industrial PC •
Can Link to RS485 wired or wireless •Multiple Language support •Customizable
| Cabinet | All in one cold steel cabinet |
| LCD Display | 17” LCD Display with resolution of 1280*1024 |
| Touch Screen | 17” IR Touch Screen |
| Thermal Printer | 80mm Epson Thermal Printer with auto cutter |
| PC Configuration | CPU: Intel 2.41Ghz,4G DDR3 64G SSD ,6 USB port Windows Operation System installed |
| Speaker | Inbuilt amplifier and 2 speakers |
| Power Supply | 110V-240V |
Queue Management System | 1.Queue Management System software: control and manage the queues,
can realize the function of Multiple language calling and Multiple
language translation, and can realize the report statistic function
2.Interface and language and ticket format can be customized, and
you can add logo or some other information on the ticket, like
time, waiting people, the information can be editable |
Queue Management System Software
This system provides direct communication with the visitors/
customers by audio-visual means and acts as a user-friendly
interface between the managing agents and customers.
Client software for agents to serve the people as per there queue
token sequence.
Several type of reports generated for managerial purpose.
Hassle free people queue management making happy and well-managed
work place.
