Service Counter Multiple Language Queue Management System Device
Token Number Machine
Multilingual Queue Management And Ticketing System for
Banks/Telecom Shops/Customer Care Service Center
WHY CHOOSE US?
We are Reliable
Provisioning for diversity
World Class Service
Customer Delight
We exceed customers' expectations for bottom-line success
24/7 Award Support
Excellence
Our Queue Management System is a powerful easy queue token system.
It helps to manage customer/client waiting list and allocation
process in organized way. Its responsible for issuing tickets, it
can connect on printer for printing purposes, different services
can have ticket series/serial numbering with department, counter
and officer name.There are three user account types (Admin, Officer
and Staff).Ticket series/serial (A001, A002, A003…) are assigned on
each service
.
Features
Login
User management
Department
Counter
Token management
Messaging system
Multi-language
Multiple display
Dashboard with token status
Department and counter based display
Date to date report
User performance report
Display setting
Application setting
User profile
3 different types user panel (Admin, Officer, Staff)
Multiple types data export (EXCEL, PRINT)
Our system is ideal for For
Office
Restaurant
Hospital/Doctor chamber
Customer care
Service center
Others small business
WHAT WE DO
Our company
We at Shangxu Company and we love what we do. We are passionate
about our products and Services But first we are passionate about
our customers. We’re here for your benefit. This drives what we do
and how we behave. We strive for excellence in everything – from
product development to sales and customer support.
Our Passion
Our Passion is to work with the latest technology to provide state
of the art solutions to our customers.
Our mission
Our mission is very clear – provide best and fully tested products
and solutions for our customers.
The Complete Queue Management System consist of the following:
1. Ticket Dispenser:IR Touch Screen LCD Monitor+ Industrial PC +
Thermal Printer with Auto Cutter+Amplifier and Speaker(All
integrated into one unit)
2. Counter hardware calling pad terminal or software call pad which
installe in counter computer
3. Led/LCD Main Display(S) Screen In common waiting area.(Optional)
4. Led/LCD Counter Displays Above Counter (Optional)
5. All units are interconnected by means of RS485 or wireless ways
Technical Specification for 17 inch Queue Ticket Machine
Customer Services is the place where your clients expect a fast,
accurate and comfortable service. In the same time, through a
personal contact with the clients, is the place of a unique
possibility of selling. The comfortable waiting,the stress free
environment, the friendly service will increase the customers’
openness. Knowing your customers’ needs, habits, history, and
feedback will make selling easier.
•17 inch IR Touch Screen LCD display • Select Service Required. •
Ticket is printed with selected service name, ticket number,number
of waiting person, date & time,welcome message and advertising text
• Includes Real Time Reporting Features. • Built in Industrial PC •
Can Link to RS485 wired or wireless •Multiple Language support •Customizable
| Cabinet | All in one cold steel kiosk cabinet |
| LCD Display | 17” LCD Display with resolution of 1280*1024 |
| Touch Screen | 17” IR Touch Screen |
| Thermal Printer | 80mm Epson Thermal Printer with auto cutter |
| PC Configuration | CPU: Intel 2.41Ghz,4G DDR3 64G SSD ,6 USB port Windows Operation System installed |
| Speaker | Inbuilt amplifier and 2 speakers in Arabic/French/ Russia/
English/Thai/Malaysia/Italian/Greece etc multiple language |
| Power Supply | 110V-240V |
Queue Management System | 1.Queue Management System software: control and manage the queues,
can realize the function of Multiple language calling and Multiple
language translation, and can realize the report statistic function
2.Interface and language and ticket format can be customized, and
you can add logo or some other information on the ticket, like
time, waiting people, the information can be editable |
Shangxu Complete Queue Management System Software
| Unicode Queue Machine Software |
| Item | Function |
| 1. Queue Controller System Program | Control the whole system |
| 2. QueuePlatform software | Custom set up the queue machine |
| 3. Ticket Issuer Software | take a queue number ticket and can customize the background picture
and button picture and can design the button position and etc |
| 4. Queue Report System Software | give out enough useful reports |
