Push Back Pallet Racking & Industrial Storage Solutions

1. Q: Are you a factory or trading company?
A: We are a manufacturer with 15 years of experience specializing in warehouse racks and various types of display stands.

2. Q: Where is your factory located?
A: Our factory is based in Nanjing.

3. Q: What is your delivery time?
A: Typically within 20 days, though this may vary depending on order quantity and shelf design requirements.

4. Q: What is your trade term?
A: We generally offer EXW or FOB terms, but other terms can be discussed based on your needs.

5. Q: Can you produce according to customer designs?
A: Yes, we have extensive experience in customizing shelving solutions based on customer specifications.

6. Q: Do you work with different materials?
A: Our products are primarily metal-based, but we also incorporate materials such as wood, titanium alloy, acrylic, and glass for accessory shelves and displays.

7. Q: What are main racks and add-on racks?
A: The key difference lies in the uprights: a main rack includes two uprights and serves as the starting unit, while an add-on rack has only one upright and extends the system. For instance, a 10-bay wall setup would consist of 1 main rack and 9 add-on racks.

8. Q: What is your packing method?
A: Shelves are typically flat-packed and wrapped in air bubble film or stretch film, then placed in standard export cartons. Wooden crates or other packaging options are also available upon request.