Q: Can you send a sample?
A: Yes, YJFIRST welcomes sample orders for testing purposes. Please contact us for more details before placing an order.
Q: Can we have our logo or company name printed on the product or package?
A: Yes, printing your logo or company name is acceptable and will be done using silk printing. Please contact us for more details.
Q: What shipping method is used?
A: We use DHL, FedEx, TNT and UPS. We can also ship the goods using your shipping account or other couriers you provide.
Q: What payment methods do you accept?
A: We accept online orders, PayPal, T/T, LC, Western Union and MoneyGram.
Q: What is your product warranty policy?
A: Our standard warranty period is one year from the date of delivery.
Q: What is your quality control process?
A: We have a professional QC team and testing machines, including an engine age tester, a wire bender, a switch life tester and a
shock resistance tester. We are CE, FCC & ROHS certified.
Q: Where can I get support if I encounter any problems during product use?
A: We provide technical support 24/7. Please send us any questions you have and we will provide professional and patient
explanations via email or telephone.
